FAQs
Do you have queries about taking financial advice, the fees we charge or how to book a meeting? I’ve answered some of our most commonly-asked questions below.
Meetings
Where are meetings held?
You are welcome to my home office in East Budleigh, Devon. I can also come to your home, office, or anywhere that is mutually convenient and appropriate. Online meetings are also a popular option.
Do you have parking?
Yes, there is plenty of free parking available should you come to my office.
Do I have to pay for an initial meeting?
The initial meeting is at my cost and without obligation to become a client. The purpose is for me to understand you and your priorities and for you to understand more about me and the services I provide.
Do I have to sign up to your services at an initial meeting?
No, absolutely not. I want to be of real and lasting benefit to all our clients; I know our clients value the work I do for them, but I also know I am not right for everyone. If, having spent time together during our initial meeting, it’s clear that I am not the right firm for you (for whatever reason), there is no obligation to become a client. I will wish you every success for the future with no hard feelings.
How can I book an initial meeting?
You can call me on 01392 539 429, email andrew@neliganfinancial.co.uk or complete the callback form here. Or find a time in my calendar here.
How long are the meetings?
I don’t put a clock on the meetings, they are as long or as short as you need. To give you a guide, initial meetings are typically 1hr to 1.5hrs.
Does my wife/husband/partner need to attend meetings?
It isn’t essential wives, husbands or partners attend meetings. However, because we are discussing matters that will have implications for them, I strongly encourage it. My goal is to make any meetings informative and valuable, my clients tell me that having both attending is much better.
Do you only work with local clients?
Although I am based in East Devon, and many of my clients live locally, I have clients across the UK, from London to Leeds. The rise of online meetings means people from anywhere in the country are welcome.
Advice
Who do you work with?
My clients are typically those approaching retirement and have important questions they want answered. Ultimately, they want to know whether they have enough money to retire and live the life they want for the rest of their lives without worrying about money.
They are looking for clarity and reassurance.
Who provides the advice?
I am responsible for the advice I give my clients. I am a Chartered and Certified Financial Planner but I also have access to other expert partners to provide technical and administrative support.
Are you an independent Financial Adviser?
Yes. Because I am independent, my obligation is to you and not the product provider. I strongly believe being independent helps me deliver the best outcomes for my clients.
Are you regulated?
Yes, I am authorised and regulated by the Financial Conduct Authority (FCA). You can find my entry on the FCA register by clicking here.
What's the process?
To get an understanding of what the advice process looks like, CLICK HERE.
Fees
What do you charge for an initial meeting?
I don’t charge for initial meetings; they are provided at my expense.
What do you charge for a financial plan?
I believe fees should be transparent, fair and charged in a way that is in the best interest of my clients. Fees are calculated based upon the value provided, the expertise required to provide the advice, the nature of the advice and the complexity involved. With that in mind, fees are calculated on a project basis so that you know upfront, exactly what you will be paying. Find out more about my fees here.
Do you get commission?
No, the fees we agree are all we will receive.
Do you charge VAT?
No, at present VAT does not apply to fees.